Suspended for
misrepresentation?
Your Shopping traffic went dark overnight and Google's appeal process defeats most agencies. We find the real cause and run the appeal properly.
"Misrepresentation" is Google's catch-all for catalogue and policy mismatches. Two rejected appeals with the same generic email usually means nobody found the actual cause — not that the case is hopeless.
The way Google's
systems actually check.
Policy pages
Returns, shipping, contact, and privacy policies checked against Google's exact requirements — the most common silent cause of a flag.
Business information
Name, address, and contact details aligned across your site, feed, and Google Business Profile. Mismatches read as misrepresentation.
Product data quality
Pricing, availability, and descriptions in your feed checked against what's actually on the page — mismatches are the #1 flag trigger.
Site security & trust signals
HTTPS, checkout security, and the trust signals Google's automated systems scan for before they ever look at your products.
Fix the cause.
Not just the symptom.
Full audit
We audit your store the way Google's systems do — not a guess at what might be wrong.
Fix the real cause
Corrected product feeds, rebuilt policy and contact pages, aligned business details across every surface. Misrepresentation flags are rarely about one error — they're about trust signals across the whole store.
One clean appeal
Filed with documented evidence — not another templated plea that gets rejected like the last one.
Weekly monitoring
Platform Health Monitor watches for any future flag, so a suspension never blindsides you again.
Merchant Center Rescue
KES 60,000 fixed + KES 15,000/mo monitoring
Excl. VAT. Diagnosis, remediation, resubmission, then ongoing weekly monitoring so it doesn't happen again. No competitor in the Kenyan mid-tier packages this.
WhatsApp us nowEvery day suspended
is a day of lost Shopping traffic.
We reply in under a minute — try it. M-Pesa accepted · Nairobi, Kenya